Is it that hard??

"Please submit all reports and applications electronically to the chair. Please submit all receipts to the Business Office for reimbursement."

Is it really that hard?

You'd think a bunch of PhD's could follow directions, but I guess not. I'm chair of our faculty development committee, and every granting period I get:
1) Someone's application as a hard copy only (which I then have to scan and send to the committee)
2) Someone's receipts (which I usually pass on, but they're risking them getting buried on my desk)
and
3) An application a week after the due date (and the day after the committee meets). For a while I sending them onto the committee, but no more Dr. Nice.